Rail

At ComfortDelGro, we are at the forefront of delivering rail transportation solutions tailored to meet the evolving needs of modern cities. With decades of extensive rail experience and a commitment to excellence, we ensure connected, safe and reliable passenger journeys worldwide.

Rail Capabilities by the Numbers

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Key Highlights

  • Over 20 years of expertise in operating fully automated driverless heavy underground metro and light rail transit systems
  • Enabling more than 1.2 million* trips daily
  • Operates the world’s most reliable rail line, Downtown Line, achieving Mean Kilometres Between Failure of more than 8 million train-km in 2023
*2023 figures

Global Rail Expertise

With a strong track record in operating in various markets, we bring our expertise and commitment to excellence to diverse communities and cultures.

Leveraging the extensive experience of our subsidiary, SBS Transit, we are dedicated to delivering connected, safe and reliable customer journeys worldwide. Our collaborative efforts with leading rail operators, government agencies, and industry stakeholders help us deliver tailored, world-class rail solutions that address local needs and challenges.

Driving Rail Advancement

We are committed to excellence in all aspects of our rail operations, prioritising quality control measures, and maintaining a customer-centric approach. This dedication helps us consistently exceed regulatory benchmarks and set new industry standards. Our continuous investment in technological advancements enhances rail operations, elevates safety standards, and streamlines processes. We employ advanced signalling systems, predictive maintenance solutions and smart infrastructure to ensure optimal performance and reliability across our rail networks. Our focus on technology-driven processes leverages big data analytics, Robotic Process Automation, and machine learning to enhance our operational effectiveness.

Advancing Sustainability in Rail Transit

We are committed to reducing our carbon footprint from trains to premise with initiatives like integrating energy-saving features in the air-conditioning system and escalators in our stations to harnessing renewable energy sources such as solar panels. We utilise innovative technologies like Artificial Intelligence to optimise train deployment and employ regenerative braking systems that redirect energy produced during braking to power nearby trains or stations. Our commitment to sustainability also extends to implementing robust safety, cyber, and physical security measures, ensuring the well-being of both passengers and employees, and contributing to a more sustainable future in rail transit.

Our Companies

ComfortDelGro Transit Pte Ltd, a wholly-owned subsidiary of ComfortDelGro Limited, is established for our Global Business endeavours. We harness the collective expertise and resources of our sister companies, along with strategic partners, to deliver world-class rail solutions customised to local needs and challenges

In June 2003, SBS Transit Ltd began operations of the 20m long North East Line (NEL), a highly advanced fully automated underground heavy rail system that sets new engineering and technological benchmarks in mass transit systems.

Auckland One Rail (AOR), is a 50:50 joint venture company between ComfortDelGro and UGL Rail Services, an Australian rail operations and maintenance company under the CIMIC Group.

The Auckland Metro is the largest in New Zealand and comprises four lines representing 94km of total rail network, 42 stations and 72 three-car electric multiple unit (EMU) trains.

In July 2023, ORA, an international consortium comprising ComfortDelGro, RATP Dev and Alstom secured a six year contract with the opportunity for further extension to nine years, to operate the South sector of Line 15 – a new automated line under the 200-km Grand Paris Express (GPE) greenfield metro programme in the Greater Paris region, France. The line will commence passenger service by end 2025, with an expected daily ridership of 390,000.

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